Answer routine calls. Capture inquiries. Keep your team in the loop.

When your team is busy serving customers, it isn't always possible to answer every incoming call.

An AI receptionist can help handle suitable routine questions, collect caller details, and direct requests to the next step.

Omnitech configures AI-assisted phone workflows around your business hours, services, approved information, and handoff requirements.

WHAT IT CAN HELP WITH

Routine Questions

Provide approved answers to common questions about your business, services, hours, and basic processes.

Inquiry Capture

Collect the information your team needs to follow up with a prospective customer.

Appointment Requests

Assist with suitable scheduling workflows when the required calendar or booking integrations are supported.

Human Handoff

Transfer or flag calls that require staff judgment, special handling, or a more personal conversation.

CRM & Workflow Connections

Connect suitable call information with supported business systems, subject to the agreed implementation.

BUILT FOR YOUR BUSINESS

Not just a generic answering script.

We define what the assistant should handle, what it should never attempt, and how to respond when a request falls outside the supported process.

Configuration can include your approved business information, common inquiries, routing rules, and escalation requirements.

PRICING

AI Receptionist Setup — Starting at $2,990

A defined setup for suitable routine call handling, approved information, inquiry capture, and human escalation.

Managed Oversight — Proposed from $399/month

Monitoring, upkeep, and agreed adjustments within a defined support plan.

Call usage, provider subscriptions, phone services, and other external costs are additional unless the written proposal states otherwise.

IS IT RIGHT FOR YOUR BUSINESS?

AI-assisted call handling may be worth considering when:

• Staff frequently miss calls while serving customers.
• The same routine questions come up repeatedly.
• You want a clearer way to capture information after hours.
• Incoming inquiries need to be routed to the right person.
• You have a repeatable process for responding to common requests.

It may not be appropriate for sensitive, complex, or high-risk conversations without additional safeguards.

WANT TO SEE HOW IT COULD WORK?

Let's map a call flow for your business.

Tell us how calls are handled today, which questions your team receives most often, and where assistance would be useful.